Privacy Policy

Aerovanna Wellness Products Inc., Unit 302, EDY Building, 144 Kisad Road, Barangay Kisad-Legarda, Lungsod ng Baguio, 2600 Pilipinas. For privacy inquiries: [email protected].

The use of personal data complies with the Data Privacy Act of 2012 and regulations in Philippines. In case of conflict, applicable law prevails.

With every order, we collect your name, address, email, phone number, and purchase history. We do not store or collect card numbers on this site. While browsing, the site logs your IP address, browser, and visited pages using the cookies listed below.

• Customer contact and residential details such as full name, delivery address, email, and phone number.
• Transaction records, including purchase history for wellness items.
• Technical device telemetry such as IP address, web browser type, and operating system.
• Customer service interaction records and messages.

• To prepare and ship orders, and to process returns.
• To respond to inquiries and provide order updates.
• To keep the site secure and monitor its usage.
• To send notifications if you subscribed. You can unsubscribe at any time using the link in the message.

The site stores small files on your browser. Necessary cookies keep the cart and checkout active and cannot be switched off. Analytics cookies show visited pages. Marketing cookies only operate if you consent via the banner. You can withdraw your consent through the banner or browser settings. Read the Cookie Policy for further details.

Couriers receive delivery information. Payment providers receive necessary billing details. Hosting and analytics partners handle data under contractual terms. We never sell your personal information.

Aerovanna Wellness Products Inc. never sells or rents customer personal information to third parties, in compliance with the strict provisions of the Data Privacy Act of 2012 of the Philippines.

Order records are retained as required by accounting regulations before being permanently deleted. Account data is retained as long as the account is active. Analytics data is stored for 14 months.

Pursuant to Republic Act No. 10173, or the Data Privacy Act of 2012 of the Philippines, every customer has the right to be informed, to access, to correct inaccurate details, to demand the deletion of personal data, and to request data portability by writing formally to our Data Protection Officer.

Our online storefront does not collect, process, or store bank card details, as payment methods are exclusively limited to Cash on Delivery (payment upon receipt with no extra fees) and Direct Bank Transfer via the buyer's personal bank.

Contact [email protected] or call +63 710 637 093 during Mon-Fri 09:30 - 18:45, Sat 10:30 - 14:15. We respond to every inquiry within one business day.

Merchant

Aerovanna Wellness Products Inc.

Registered address

Unit 302, EDY Building, 144 Kisad Road, Barangay Kisad-Legarda, Lungsod ng Baguio, 2600 Pilipinas

Email

[email protected]

Phone

+63 710 637 093

Working hours

Mon-Fri 09:30 - 18:45, Sat 10:30 - 14:15

Registration

SEC Reg. No.: 958858993